How can we help you today?
Enter your search term here...
to submit a new ticket
Check ticket status
At-Home Teeth Whitening
How long does it take to see results?
How long will the results last?
How much whiter will my teeth be after using your product?
Does the whitening kit work on veneers, bonding, etc.?
This didn't work and I want a refund. How do I return the kit/product?
How many applications are in the Teeth Whitening Gel syringes?
I have mouth trays already, can I use them or do I have to use the ones in your kit?
My mouth trays melted or did not form at all.
Do your products cause tooth sensitivity?
Are your gels safe on my teeth?
Who are your teeth whitening gels NOT safe for?
Is this safe for children?
Premium At-Home Teeth-Whitening Kit
LED Accelerator Light
Remineralizing Gel (for trays)
Teeth Whitening Pen
Teeth Whitening Pen Instructions
Vouchers & Coupons
How do I redeem my Groupon or LivingSocial Voucher?
I purchased multiple kits on Groupon/LivingSocial and I only recieved one in the mail.
My voucher says redeemed, but I haven't received anything.
I have a coupon code for a free gel refill. How do I use it?
I can’t find my Free Gel Coupon code. What can I do?
Orders & Shipping
When will I receive my order?
How do I order a whitening gel refill?
I purchased a voucher online. Can I pick up my product in person?
Is it possible to cancel my order?
I redeemed my voucher already, but I haven’t received my kit.
View all 6
Do you ship internationally?
How long does shipping take?
I would like to change the shipping address on my order.
Teeth Whitening Gels
22% Carbamide Peroxide Teeth Whitening Gel
36% Carbamide Peroxide Teeth Whitening Gel
Remineralizing Gel (refill syringe)
Sonic-FX Warranty, Refunds, and Replacements
Sonic-FX™ Toothbrush Warranty Information
I got a Sonic-FX™ Toothbrush as a gift / I don't have access to the original proof-of-purchase, what can I provide?
What is covered under the Sonic-FX™ Warranty?
My Sonic-FX™ Toothbrush is not functioning properly—how do I get a replacement?
I bought/received this over 90 days ago before recently taking it out of the box to use—why is my purchase not covered under the warranty?
View all 6
Help Desk Software